Your coastal home monitored while you are away, prepared before you arrive, and secured after you leave.
🇵🇹 Para Português, aceda aqui.
Atlantic Steward is a premium property concierge serving seasonal owners of coastal homes in Portugal's Aveiro region. We provide complete, year-round peace of mind through regular property checks, maintenance oversight, and seamless arrival and departure experiences.
Owning a home by the coast should feel easy. But the reality can often feel different.
When your home sits empty for weeks or months, small issues can become expensive problems and time-consuming headaches — storm damage, water leaks, power outages, pest issues, and missed maintenance.Then there's the turnover work every visit still requires: cleaning, and preparing fresh bedding and towels.We regularly check, maintain, and prepare seasonal coastal properties — protecting owners from costly damage and the burden of arriving to a home that isn't ready.
Leave the arrival to-do list behind. Open the door to a home that is secure, maintained, and ready the moment you arrive.
Atlantic Steward was created for foreign owners who need dependable local oversight and clear visibility into their property while they are away.Founded by a former venture-backed technology executive and university professor—and shaped by firsthand experience as a foreign property owner—the company brings operational discipline, discretion, and personal accountability to coastal home care.
Thoughtfully designed service plans for seasonal coastal homes, providing reliable support and peace of mind.
Home Care Plus
Apt 1 to 2 BR: €95/month
Apt 3 BR+: €125/month
Stand-alone houses and villas (custom quoted)
Includes monthly checks and reporting of:
Wind/rain damage (visual)
Signs of forced entry
Broken windows or cracked glass
Evidence of occupancy/trespassing
Mail/packages collected
Water intrusion around windows/sliding doors
Balcony and patio drain blockage
Plant overgrowth
Bird and insect nests
Active leaks
Water stains on ceilings/walls
Swollen wood or flooring
Running water check
Power check
Appliance check
Spoiled smells
Home Care Premium
Apt 1 to 2 BR: €195/month
Apt 3 BR+: €275/month
Stand-alone houses and villas (custom quoted)
Includes everything in Home Care Plus, as well as:
Two checks per month instead of one
Monthly light cleaning
Open and close blinds/shutters
Air out rooms
Optional video calls from your property
Every property check produces:
Timestamp
Comprehensive checklist
Photos and videos
Issues and recommendations, if any
Optional add-ons:
Indoor Plant Care (€30/month): Basic watering and condition checks during scheduled visits.
Mail Scanning (€50/month): Paper mail collected, scanned, and sent to you digitally.
Pre-Arrival Setup (starting at €150): Cleaning coordination, fresh bedding, bathroom preparation, and final property check.
Post-Departure Preparation (starting at €250): Cleaning and property preparation for an extended vacancy.
Contractor Procurement and Coordination (€100 flat fee + 18% of invoice value): Sourcing, scheduling, access management, and oversight of approved work.
Service terms:
One-time onboarding fee (€100): Covering the initial walkthrough, key intake, and setup in system.
Flexible month-to-month service: Pause service while you’re in Portugal and restart when you leave.
All prices exclude IVA
Security is our absolute priority. Trust is earned through clear procedures.
Security, documentation, and accountability are built into every property visit.Keys, property addresses, and client information are securely stored in separate systems using coded references. Key lockboxes can also be positioned on site.Customer reports and walkthrough media (photos, videos) are stored in secure cloud folders with strict password access and multi-factor authentication.Properties are monitored using documented procedures, written service agreements, and commercial grade business insurance.
How it works
3. Complete the property walkthrough
We complete the initial walkthrough and securely register your keys.
Designed for seasonal coastal homeowners who spend much of the year away and want reliable property care, clear reporting, and a trusted point of contact in Portugal.
Currently serving:
Aveiro · Costa Nova · Vagueira · Praia de Mira · Tocha · Nearby coastal communities
Your coastal home deserves more than a locked door.
Enjoy the confidence of knowing it is being looked after between visits—so you can arrive with fewer responsibilities and more freedom to spend your time how you choose.Schedule a 15-minute consultation to discuss your property, travel patterns, and service needs using the scheduler below.Note: We speak Portuguese and English only.
Prefer to write? Send us a message using the following form:
Our security policy
Security & Accountability
Trust is the foundation of our business. When you place your property under our care, you are trusting us with access, visibility, and responsibility. We have designed our operating procedures to provide clear accountability, secure handling of keys and information, and documented oversight of every property visit.Key Security
Keys are stored in a secured safe with 24/7 camera surveilance and restricted access. We also maintain a multi-layered property reference system. Keys are never labeled with owner names or property addresses. Property addresses and owner information are maintained separately within secure digital systems.Key Tracking
Every removal and return of a key is documented, creating a complete chain of custody for all property visits.Documentation
Each property check produces a documented record that includes:
-Date and time of entry and exit
-Timestamped photographs and videos
-Written notes
-Identified issues
-Recommended actions
-History is maintained for future reference and accountability.Client Data & Digital Security
Client reports, photographs, videos, and property records are stored within secure cloud systems.
Security measures include:
-Individual client access controls
-Password-protected client folders
-Multi-factor authentication
-Restricted administrative access
-Secure cloud storage and backup systems
Clients have access only to information related to their own property.Privacy & Confidentiality
We collect only the information necessary to provide our services.
Client information is never sold, shared, or disclosed except where required to provide requested services or comply with legal obligations. Access to client information is restricted to authorized personnel only.Insurance Protection
Atlantic Steward maintains commercial General Liability and Professional Liability insurance to support our property oversight services.Our Commitment
Security is not a single system or policy. It is a collection of procedures designed to create accountability, protect client information, safeguard property access, and provide confidence while you are away. Every property check, key movement, report, and property visit is documented so that our clients always have a clear record of the care and oversight provided.
Frequently Asked Questions
1. What is a property concierge service in Portugal?
A property concierge service manages, monitors, and prepares a property while the owner is away. Atlantic Steward provides regular property checks, maintenance oversight, arrival preparation, and departure support for seasonal home owners along Portugal's Aveiro coast.2. Do you offer home watch services for holiday homes in Portugal?
Yes. Our service is what's known in North America as a "home watch service" — regular property checks and local oversight for vacant apartments, holiday homes, and seasonal coastal properties that sit empty for weeks or months at a time.3. What areas of Portugal do you serve?
We currently serve Aveiro, Costa Nova, Praia de Mira, Vagueira, Tocha, and nearby coastal communities. If your property is outside these areas, contact us to discuss availability.4. Do I need to live in Portugal to use your services?
No. Our services are built for foreign and international owners who live outside Portugal for most of the year and want a trusted local presence monitoring their property while they're away.5. How much does a property concierge service cost?
Pricing depends on property size and service level. Home Care Plus starts at €95/month for 1–2 bedroom apartments, and Home Care Premium starts at €195/month. A one-time €100 onboarding fee applies to all plans. See Plans on our homepage for pricing, services included, and optional add-ons.6. What does a property check include?
Each visit looks for water leaks and intrusion, power issues, signs of forced entry, broken windows, pest activity, drainage blockages, and general property condition. Every property check produces a timestamped report with photos, video, notes, issues if any, and recommendations if any.7. How often will my property be checked?
Frequency depends on your plan. Home Care Plus includes monthly checks; Home Care Premium includes two property checks per month.8. What happens if you find a problem during a property check?
We document the issue and notify you promptly with our assessment and recommended next steps. For urgent matters, we make reasonable efforts to reach you immediately. If needed, we can coordinate local contractors on your behalf.9. Can you prepare my apartment before I arrive and secure it after I leave?
Yes. Pre-arrival services can include cleaning coordination, bed and bathroom preparation, and a final property check. Post-departure, we offer off-season preperation support and cleaning coordination so your home is ready for an extended vacancy.10. Can you coordinate contractors for repairs and maintenance?
Yes, with local plumbers, electricians, cleaners, handymen, HVAC technicians, and pest control professionals. We can source, coordinate, and oversee repairs on your behalf.11. How do you keep my keys and property information secure?
Keys are stored in a secured safe using a coded reference system — never labeled with owner names or addresses. Property information, reports, and client data are kept in access-controlled, password-protected cloud storage with multi-factor authentication.12. Are you insured?
Yes. We maintain commercial General Liability and Professional Liability insurance.13. What types of properties do you work with?
We work with seasonal apartments, luxury apartments, holiday homes, investment properties, and stand-alone houses and villas. Custom plans are available for larger properties.14. What languages do you speak?
We provide service in English and Portuguese, allowing us to communicate with both international property owners and local service providers.15. How do I get started with Atlantic Steward?
Schedule a short appointment to discuss your property, travel patterns, and service needs, or send us an inquiry directly by using the form at the bottom of our homepage. We'll recommend the right plan and handle onboarding — including your initial walkthrough and key intake.
Privacy Policy
Who we are
• Atlantic Steward is the trading name of Solid Serenity – Unipessoal, Lda.What information we collect
• Name
• Email address
• Telephone number
• Any information you provide through our contact form or by emailWhy we collect it
• To respond to enquiries
• To discuss and provide our services
• To comply with legal obligations where applicableHow we protect your data
• We take reasonable technical and organisational measures to protect your
personal information.Who we share it with
• We do not sell your personal information.
• We only share data with trusted service providers where necessary to
operate our business or where required by law.Your rights
• You may request access, correction or deletion of your personal data by
contacting us.Contact
• Email: [email protected]
Terms of use
Information only
• The information on this website is provided for general information purposes only.No contract
• Use of this website does not create a client relationship. Services are only provided under a separate written agreement.Intellectual property
• All website content, text, photographs and branding are the property of Atlantic Steward unless otherwise stated.Accuracy
• We aim to keep the information accurate but cannot guarantee that all information is complete or up to date.External links
• We are not responsible for the content of third-party websites linked from this site.Governing law
• These Terms are governed by the laws of Portugal.